Helping Our Customers Through COVID 19

With COVID-19 spreading around the community, all of us here at Valley Pool and Spa are taking extra precautions to keep our staff and customers safe and healthy in the store. This is why we are now offering several services that comply with social distancing rules.

Free Delivery Service

One of the most important things we can do as a community to prevent the spread of COVID-19 is to stay at home.

And this is why we are now offering a delivery service for all our customers. 

You can order any pool or spa product over the phone and we will deliver it straight to your front door.

Orders over $100.00 will be delivered for free!

A $10.00 delivery fee will be charged for orders under $100.00.

Phone Valley Pool and Spa today at (250) 860-2266 to place your order!

Curbside Service

If any of our customers are concerned with entering the shop, we are now offering a curbside service.

Call our number at (250) 860-2266 to inform us that you are outside. We will come out to collect your water sample or take your order. 

Once we complete your sample, we will return with the results and any pool or spa products you may require.

Spa Star App

Valley Pool and Spa has now launched a water chemistry app called Spa Star

This app allows you to test your water at home using Aqua Test Strips. The best part about it is that it will tell you exactly how to balance your water to keep it sparkling clean.

It will also diagnose water issues, such as green or foamy water, so that you don’t have to leave the comfort of your own home.

If you’re having any issues with your spa itself, the app will troubleshoot the issue to see if you need service by one of our technicians. Then, you can request a service date right from the app. 

All of this is yours to use for free!

Maintaining a Clean and Safe Storefront

Our main priority is the health and safety of our community. And it’s for this reason that we’re offering all of these services. 

In addition to this, we are taking extra precautions in terms of our in-store cleaning. 

We hope that all our customers stay safe and healthy amidst these scary times!

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